| Q. |
What is a PIN? |
| A. |
A Personal Identification Number (PIN) is a number either allocated to you directly by the issuer of your card or selected specifically by you and known only by you. The PIN is used as verification for transactions such as cash withdrawals from ATMs. The PIN is also specific to the card. |
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| Q. |
Why do we need a PIN? |
| A. |
A PIN is an alternative form of verification. It does not replace signing but offers cardholders a new choice. |
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| Q. |
Can I still sign for my payments? |
| A. |
Yes. You still have a choice between signing or entering a PIN. |
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| Q. |
I have a PIN on my card already. Do I need a new PIN? |
| A. |
No, you can use your existing PIN. |
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| Q. |
How will I know what my PIN is? |
| A. |
If you don't have a PIN yet, don't worry you don't need to contact us, we should be in touch soon. |
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| Q. |
What if I have been issued a PIN but have forgotten what it is? |
| A. |
Please contact us and we will advise you on how to get a new PIN. |
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